Privacy Policy & SMS Terms
Last Updated: 11/25/2025
This Privacy Policy and SMS Terms document explains how Anchor Real Estate (“we,” “us,” or “our”) collects, uses, protects, and manages your information, including information submitted through our website, forms, SMS/text messaging programs, and other communication channels.
1. Information We Collect
1.1 Personal Information
We collect information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number (including mobile numbers)
- Property information or rental inquiries
- Communication preferences
1.2 Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
Your information may be used for:
- Responding to inquiries
- Providing property management or real estate services
- Sending appointment reminders, alerts, notices, and updates
- Processing service requests
- Sending SMS/text messages you have opted in to receive
- Compliance with legal and regulatory requirements
3. SMS/Text Message Program Terms (TCR Compliant)
3.1 Opt-In
By providing your mobile number to Anchor Real Estate—whether through our website, rental applications, contact forms, email, or by texting a provided number—you consent to receive SMS/text messages related to:
- Property updates
- Appointment scheduling or confirmations
- Maintenance notices
- Account or lease-related notifications
- Important alerts regarding your property or tenancy
Message and data rates may apply.
3.2 Opt-Out
You may opt out at any time by replying STOP. After doing so, you will receive one final confirmation message. No further messages will be sent unless you opt in again.
3.3 Help
For help, reply HELP or contact us at: erica@anchorhomesre.com.
3.4 Frequency
Message frequency varies based on your interactions and service needs.
3.5 Sharing & Selling of Data (Required TCR Disclosure)
We do not sell, rent, or share your mobile number or SMS consent with third parties for marketing or promotional purposes.
Your phone number and SMS data are used only for Anchor Real Estate’s internal communications and services. We may share information only with essential service providers (e.g., RingCentral or property maintenance vendors) who support service delivery and who are prohibited from using your information for any other purpose.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies for analytics, functionality, and performance. You may disable cookies through your browser settings.
6. Third-Party Services
We may use third-party providers such as RingCentral, Squarespace, and property management partners. These providers have access only to the information necessary to perform their functions and are prohibited from using it for other purposes.
7. Your Rights
Depending on your state and local laws, you may have rights to:
- Request access to your data
- Request corrections
- Request deletion of your information
- Opt out of communications
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or SMS Terms, you may contact us at:
Anchor Real Estate
Email: contact@anchorhomesre.com
Website: anchorhomesre.com